Takaful and Insurance Mobility Made Simple (TIMMS) is a mobile straight through solution designed specifically to cater for the need of mobility on Point-of-Sales for Insurance, Takaful and Financial services. It is uniquely designed to support cross-platform such as iOS, Android and Windows platforms (desktop and tablet). TIMMS covers both offline/online sales mode which enable sales team to manage their leads, track their sales activities, conduct sales presentation to potential prospects, create quotation, generate sales illustration, complete proposal with e-payment and perform smart underwriting.
Takaful & Insurance Mobility Made Simple (TIMMS) helps advisors to plan their lead activities and sales in single application It has great performance with simplified front end insurance/takaful process and easy to use, install and to learn with. Mobile devices have transformed how customers engage with businesses. The insurance and takaful industry is no exception to this transformation. As more and more people gain access to mobile devices their expectations for a proper customer experience also surge. The domination of mobile technology as a source of business mobility has bought sales opportunities to the forefront.
TIMMS offers insurers and takaful operators a modern customer servicing tool to increase agent-based sales. The solution prides itself in transforming agents work from the traditional paperwork approach to a more holistic sales management solution, where smaller devices are used to present sales opportunities, visual presentation of complex policy details, built-in dynamic calculators, sales illustration tools and expediated underwriting via proposal submissions and document gathering. For straight-through processing TIMMS solution can be easily integrated with back-end administration systems, document management and payment gateways.
TIMMS can be integrated with other 121 EDF solutions such as, Enterprise Product Configurator (EPC) that deploys new product releases to specified channels which can be accessed on TIMMS Solution and Referral Management & Marketing Automation (ReMMA) for automated referral management and escalation monitoring.
Manage prospective customers with ease for creating and managing targeted contact lists using a wide variety of fields.
• Create contacts
• Update contacts details comprehensively
• Integration with Referral Management & Marketing Automation (ReMMA) for contacts through referrals.
• Get referrals from customers.
• Life Assured / Proposer Details.
• Beneficiaries Details i.e. Nominee and Appointed Trustee.
• Health & Underwriting Questions for Standard & Sub-Standard Cases.
• ePayment gateway integration for initial and recurring payment.
• Form generations
• Camera features to upload image as supporting documents
• Email proposal details to customers.
• Quick Quote
• Fund Selection
• Sales Illustration & Product Disclosure Sheet Generation
• Email Customer Sales Illustration & Product Disclosure Sheet.
• Premium Quotation
Integrated approach to tracking of all information and communication activities linked to contacts.
• Create activities on a planned date, for example call, sales presentation and meeting.
• Update outcome of activities
• Sales Presentation
• Product Features
• Financial Needs Analysis (FNA)
• Customer Fact Find (CFF)
• Confirmation of Advice (CA)
• User Administration Services and Security
• Application Download and Update Services
• Application Backup and Upload Services
• User Account Self-Management
• Full regulatory compliance
• Data and Documents Submission to TIMMS portal.
• Data and Documents Submission core back-end databases and document management systems.
Upfront generation of:
• Letter of Acceptance / Welcome Letter
• Policy Schedule
• Policy Information Sheet
• Reduce paper / documents as most of the forms generates via app and online submission.
• Able to access via multiple devices i.e. desktop, tablet.
• Able to access via multiple platform i.e. iOS, windows, androids.
• Seamless secure integration with Back End Core Life System.
• Reduce redundant data entry.
• Increase efficiency and performance.
• Fully digital business processes.
• Enhance security process as electronic signature is encrypted.
• Secured integration with Payment Gateway (Payment Card Industry Data Security Standard (PCI DSS) Compliant) for Online Payment.
• Option e-Payment integration for both types of Payment – Initial & Recurring Payment.
• Easy to manage Contact details information – Personal Data Protection Act (PDPA) Compliant.
• Better way to manage Prospects:
– Schedule an Appointment.
– Making Calls.
– Reminders to follow up on the schedule activities.
• Able to track lead / prospect activities.
• Parameterized retention period for data storage in devices for regulatory compliance.
• Personal Data Protection Act (PDPA) Compliant.
• Anti-Money Laundering Act (AMLA)/Foreign Account Tax Compliance Act (FATCA).
• Data Retention.
• No need for physical storage space to store all the hardcopy documents.
• Eco friendly – Cut carbon footprints as no print out paper required.
• Convenient for Salesforce team to approach leads / prospects.
• Built in Simplified Product Calculator to enable correct Premium calculation and Benefit Illustration.
• With offline mode enable, allows Salesforce team to use the App features
• Easy to install & use.
• Reduce manual works via Straight Through Process features.
• Upfront Policy Issuance.
Takaful & Insurance Mobility Made Simple
We look forward to showing you how our solution allows you to build a seamless customer experience for your customers.
Request a demo now and experience the TIMMS yourself!