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Effectively and efficiently auto-assigns, tracks and manages lead refferals and conversions based on user defined workflows. Marketing automation results in personalized content delivery, targeted campaigns and engagement.
Referral Management & Marketing Automation is a solution that offers efficient inbound lead generation, lead management and conversion. It supports auto-assignment of referred leads to sales agents based on user defined logic enabled via workflow automation. The solution tracks lead status and assigns KPIs to the referrer as leads move ahead in the purchase process, enabling managers to monitor the response times of sales agents. ReMMA supports marketing automation for personalized content delivery and campaign management, with provision to integrate with other systems.
ReMMA supports diverse sales models where potential clients can be identified from internal business base, website enquiries, social campaigns, 3rd party sites or customer service portals. It is targeted towards connecting multiple lead generators such as branch employees and supporting advisors to bring in potential customers to improve sales.
Reduce response time
Rapid allocation of high volume of leads
Identify and understand how customers move along their journey and how various sales agents become key touchpoints
Optimize conversion rates
Lead prioritization to ensure a high closing rate
Avoid duplication of leads
Personalized service as each lead is assigned to one advisor
Trend visualization of lead source
Referrer KPI management and reporting
Lead Nurturing building trust with sales agents
Referral Management & Marketing Automation
We look forward to showing you how our solution allows you to build a seamless customer experience for your customers.
Request a demo now and experience the ReMMA yourself!
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